Residential AV Service Technician
- Do you love solving problems and meeting challenges with creative solutions?
- Do you have a passion for technology?
- Organization, Cleanliness, Troubleshooting, Communication, and attention to detail are all areas of the job you excel at.
- You are outgoing and enjoy interacting with people.
We are a growing & thriving, well-established design and build technology company with 30 employees serving the luxury residential construction market in the greater San Diego area.
We provide state of the-art solutions from smart electrical, lighting design, mechanized shades, and audio/video solutions.
- You believe that getting it right the first time is the only way. You have worked in small to medium size business and know that being flexible is a normal necessity and so your approach reflects this.
- You can demonstrate your communication skills, and developing talent and efficiency is a priority. You get a sense of pride when can solve a challenging problem and know how to zig and zag.
- You are a self-starter and self-motivator. You are engaged and excited when challenges are presented to you.
We are growing our business and need strong support team with the skills to represent our company and deliver service with the attention to detail and pride in workmanship needed for the highest quality automation systems in the area. Creativity, Efficiency, and Timeliness skills are a must.
Your primary accountabilities are:
Servicing and Troubleshooting AV Systems
Interfacing with clients and representing your company
Programming and troubleshooting the systems. This involves the disciplines such as
- Video Distribution
- Audio Distribution
- Network Deployment
- Security System
- Surveillance Systems
- Access Control Systems
- Lighting Control integration
- Shades integration
- HVAC Integration
Typical brands to be familiar with
- Savant
- Crestron
- Joshi.ai
- Paradox Security or DSC
- Ubiquiti Networks
- Wattbox and OvrC products
- Luma Surveillance Systems
- Lutron HomeWorks Lighting and Shades
Taking payments from clients upon successful service completion on company software
Making your work environment cleaner when you leave then when you have arrived
Doing daily reports to update your project manager where you are at and what needs to be done
Being able to creatively problem solve when challenges are presented
Train customers on the system upon final delivery
Have a Service mentality and a Positive Attitude!
Other duties assigned as needed
We’re proud of the professional, fun and exciting working atmosphere we’ve created at Lightworks and we believe it’s one of the best places to work in the residential electrical and technology industries.
Regardless of the role, everyone who works at Lightworks shares the following values:
1: Sweep the floors - Never be too big to do the small things that make a difference. Stay Grounded, Clean the job site after every visit. Everyone needs to contribute. Including the programmer.
2: If you stand still everyone will pass you buy - Look for ways to constantly improve. Test yourself, This is an ever-changing business. Strive to learn and master the next level.
3: Participate with purpose – Mastering your current role is just part of the equation for success. You can still be ineffective if you don’t know what you are trying to achieve as a team. It’s clear that winning teams are all on the same page and this helps form a team from a group of individuals. Understand the shared goals. Don’t be scared to ask.
4: Pass the Ball – Leaders create Leaders, Work on creating leaders throughout the ranks. Take responsibility. Who can you develop?
5: Create a Learning Environment – Leaders are Teachers. Lightworks wants hungry to learn team members who want to learn and develop their skills. However, it’s not your bosses sole responsibility to teach you. Lightworks actively encourages team members to share and mentor each other. Help others improve.
6: No Jerks – Lightworks wants to enhance the team but that doesn’t mean anyone will do. Lightworks is about team first and we look to find individuals who have the right character. You can develop talent; you cannot change character. No jerks ever.
7: Embrace Expectations – Setting personal goals and team targets is part of what drives improvement. Dream Big.
8: Preform Under Pressure – Success happens when preparation meets opportunity. Practice under pressure, know your stuff. Learning and doing lay the foundations for success. Do the work on and off the clock to make the difference.
9: Learn How to Make Decisions under Pressure - Decision making is a tough skill to learn and only develops over time but staying calm when the heat is on is a big step in the right direction. Know your options and back yourself. Do the extra preparation work to make the difference.
10: Know Thyself – The real competition is with yourself when it comes to developing as team member. Be honest about your progress, performance and effort levels if you want to become better. Ask yourself, could I do more? What could I change or do differently?
11: Be a good Ancestor – Plant trees you’ll never see. Speak often of the responsibility to protect and enhance the reputation of team for as long as you choose to wear the Lightworks shirt and to leave it in a better place for the team member who follows you. Its not about personal glory, its about the team. Participate for the name on the front of the shirt.
12: Write your Legacy – This is your time, regardless of what has gone before you there is still history to be made. Build your legacy.
